Our journey with Celonis

We identified the processes with the biggest opportunities from eliminating waste, having [a] direct link to our working capital and spend reduction, mostly related to daily operations. We focused on timely payments, 3-Way-Match together with change analysis till the moment of invoice payment, debit balances, and addressing late deliveries. We are now starting to realize the benefits set at the beginning of our journey.

I have found the whole Celonis team exceptionally helpful in making sure we are getting value from the platform. The customer service, training, and integration help [have] all been fantastic. Our implementation timeline was very aggressive, and Celonis helped at every step to make sure we were [set up] for success. I really appreciate the help we've gotten in showing the value potential/size of opportunity which is sitting within our current processes. I couldn't imagine going through all the [processes] without the CVA support, sharing rich customer experience, being always available, driving fruitful discussions, and motivating our teams along the entire journey.