Celonis - A must-have for every business
November 26, 2021

Celonis - A must-have for every business

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Celonis

I use Celonis in my daily business when it comes to implementing process mining for our customers. Therefore, Celonis is the one and only tool for visualizing and analyzing as-is business processes. Next to visualizing the process, automation plays a very important role and has become more relevant to our customers recently. The great thing about Celonis is that there are so many implementation possibilities [within] just one tool - Reporting, Automation, Machine Learning, Monitoring, and many more, just to name a few.

Pros

  • Ease of use.
  • Continuous development/improvement.
  • Knowledge management.

Cons

  • Improvement of action flows.
  • Cycle times.
  • On-time delivery.
I am only implementing Celonis for customers, therefore, the tool has not supported our internal digital transformation. What I notice from our customers is that the [ease] of connecting Celonis to any source system is a major benefit. In a few hours, the first results can be seen and analyzed which is a huge advantage compared to other BI solutions.

Do you think Celonis delivers good value for the price?

Yes

Are you happy with Celonis's feature set?

Yes

Did Celonis live up to sales and marketing promises?

Yes

Did implementation of Celonis go as expected?

Yes

Would you buy Celonis again?

Yes

Celonis is a great tool when a customer already knows about a specific process that might be improved. Celonis is not the best decision when a customer simply wants to screen all of its processes hoping that Celonis can automatically detect activities and improvement opportunities.

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