Next-Level Process Management - First experiences with Celonis
November 30, 2021

Next-Level Process Management - First experiences with Celonis

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Celonis

We are implementing Celonis in the company with a focus on our core processes. Due to the current change, we face the challenges of prioritizing the appropriate and important processes to include in Celonis.
  • The variant explorer shows all cases within a process and gives a transparent overview.
  • The use of root cause identification helps to locate weak points and to solve problems in a sustainable way.
  • Certain functions of Celonis can be used to go into depth and thus also determine important KPIs for the business department and management.
  • The Celonis Academy enables targeted and focused training depending on the user role and is very structured, engaging as well as informative.
  • The search filter in tables should be automatically deactivated or deleted when I go to a new tab. Unfortunately, the action "clear all selections" does not remove this search filter.
  • We are still in the implementation phase and therefore no statement on ROI is possible yet.
Through Celonis, the digital transformation in the company is driven forward. This is one of the reasons why a department was founded that will be responsible for Celonis and other process topics in the future.

Do you think Celonis delivers good value for the price?

Not sure

Are you happy with Celonis's feature set?

Yes

Did Celonis live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Celonis go as expected?

I wasn't involved with the implementation phase

Would you buy Celonis again?

Yes

Celonis helps visualize process flow using data and locate problems. The filter functions for customer, material, sales organization or plant, for example, allow the case to be narrowed down very precisely. This allows specific cases to be processed explicitly.