Celonis is great
December 17, 2021
Celonis is great
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Celonis
We mainly use Celonis in customer service but are currently working on Celonis in other areas too, such as logistics or finance. A cockpit is used in customer service to get an overview of all orders, but also, for example, to write reasons for delays from Celonis into the SAP system. We are currently in the process of automatically sending the order confirmations from the Cockpit into the SAP system.
- Display of process flows
- Implement quick and easy automations
- Creation of analyzes from SAP data
- Further functions for cockpits
- Show the correct preview in the programming view for analyzes. Often times the wrong column is displayed
- The function of indenting programming code automatically using a key combination
- So far we have already been able to save a few FTEs with Celonis
- Throughput times could be improved
- Throughput times were improved
- Automation rate has been increased
- Manual creation of analyzes is no longer necessary
- Automation rate has been increased
- Manual creation of analyzes is no longer necessary
Do you think Celonis delivers good value for the price?
Yes
Are you happy with Celonis's feature set?
Yes
Did Celonis live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Celonis go as expected?
Yes
Would you buy Celonis again?
Yes