5 years with Centercode and still going strong!
April 08, 2021

5 years with Centercode and still going strong!

Jenna Deutsch | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Program Edition

Overall Satisfaction with Centercode

The Bose Customer Validation team is using Centercode to run Alpha (internal) and Beta (external) tests for products and features throughout the whole company. We aim to test and validate any new product or feature before it hits the shelves (or your headphones/speakers/etc.).
  • All encompassing space to communicate with testers and gather feedback
  • Quick support
  • A community space for testers
  • Tool itself is very cumbersome and repetitive
  • Formatting is difficult
  • Tool improvements take a while to roll out
  • Data to roll out new features post-launch
  • Catch severe bugs before launch
While SurveyMonkey may have more survey options, it was not a good alternative as it can only provide surveys

Do you think Centercode delivers good value for the price?

Not sure

Are you happy with Centercode's feature set?

Yes

Did Centercode live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Centercode go as expected?

Yes

Would you buy Centercode again?

Yes

Centercode is a great tool to do many things in one place: house a community of testers, communicate with them, give instructions/known issues/tasks, provide surveys and feedback (issues, ideas, praise). Because it can do so much, the tool is cumbersome to use and hard to learn though.