Centricity, The best of the best
March 10, 2020

Centricity, The best of the best

Kelly Ferriter | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Centricity EMR

It is being across the whole organization to make appointments for our clients. It allows us to not have to mark people as not being seen if they do not come into our clinic for appointment. They automatically receive missed appointment calls and it generates a list to allow us to do mailings as well
  • Accurate scheduling
  • Reliable scheduling taking into account holidays
  • Very user friendly and easy to reschedule appointments as needed
  • We have had days where the server has gone down and then we do not have access to our schedules. So in this sense, it is not friendly
  • When multiple people have the same name which happens often, it can often be confusing
  • Being very user specific with upper case and lower case lettering
  • Allows us to see missed appointments so we can see why clients have missed them and rescheduling them in a timely manner.
  • We receive penalty fees for multiple missed appointments tracked by the system.
  • Seeing patterns and trends and how we can improve.
They both have different tasks where CIS is more medical records ad Centricity is more scheduling. I think CIS is more involved and allows for prescription ordering as well so that is a nice feature. I also think they work great together and in our program it is good to have them both working together rather than just picking one

Do you think athenaIDX (formerly Centricity Practice Solution from GE Healthcare) delivers good value for the price?

Yes

Are you happy with athenaIDX (formerly Centricity Practice Solution from GE Healthcare)'s feature set?

Yes

Did athenaIDX (formerly Centricity Practice Solution from GE Healthcare) live up to sales and marketing promises?

Yes

Did implementation of athenaIDX (formerly Centricity Practice Solution from GE Healthcare) go as expected?

Yes

Would you buy athenaIDX (formerly Centricity Practice Solution from GE Healthcare) again?

Yes

I think it is great in any case where you need it for scheduling but especially for medical scheduling. It allows for commenting and enough room to type in specific diagnosis etc. It also allows for different appointment types and lengths depending on the appointment that the client needs. It allows for a lot of leeway and a lot of room for movement within the own company.

athenaIDX (formerly Centricity Practice Solution from GE Healthcare) Feature Ratings