Centrify Quick Summary
Updated July 15, 2016
Centrify Quick Summary
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with Centrify Identity Service
We use the Identity portion across the entire organization for SSO and user provisioning across multiple applications and multiple platforms.
- Admin portal is very easy and straightforward to use.
- Centrify team is well-versed and very helpful in application integration.
- Although the administrative portal is easy to use, there are times when you can get lost in all of the advanced options.
- By far, ease of usage for the end users.
- Easier user provisioning across multiple systems.
Centrify Identity Service Support
Pros | Cons |
---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
Yes - We use many various cloud services that could change as they update their services. With these scenarios in mind, having premium support gives us the peace of mind to have help when we need it. Additionally, we seem to always be adding new cloud services that we add to the list of accounts in user provisioning process.
We were working on integrating user provisioning with Salesforce and Centrify and the support staff was exceptional. Once we connected Centrify with our developers they were able to customize the connections to fit our environment and hierarchy. They were well versed
with Salesforce in particular which helped in a smooth configuration and implementation on both systems.
with Salesforce in particular which helped in a smooth configuration and implementation on both systems.