Review
Updated October 28, 2019

Review

Yvette Olson | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Ceridian Dayforce

We use Dayforce HCM for the entire company. The difficulties are thus, if you do not fit as a company how Dayforce wants you to use the software, you will find it to be very inflexible when trying to make Dayforce fit how your business is run. You almost have to change your business structure to fit Dayforce.

Pros

  • It is robust, it can be a one stop shop for Human Resources and other company departments.
  • There are a lot of different modules available.
  • The Web Services capabilities are expanding.

Cons

  • Support, they value their own productivity over the satisfaction of the client. For example, they will resolve tickets before you have confirmed you are satisfied with what they have provided you.
  • Support, they over ask for calls when it is more efficient to answer back and forth for simple questions. Planning/scheduling calls can be difficult and can delay the solutions we need.
  • More flexibility to make changes in the system in regards to structure and configuration.
For unique companies that operate differently than the normal, Dayforce HCM is not a good fit.

Dayforce Feature Ratings

2.8
Employee demographic data
Not Rated
Employment history
1
Job profiles and administration
1
Workflow for transfers, promotions, pay raises, etc.
5
Organizational charting
1
Organization and location management
1
Compliance data (COBRA, OSHA, etc.)
8
Not Rated
Pay calculation
Not Rated
Support for external payroll vendors
Not Rated
Benefit plan administration
Not Rated
Direct deposit files
Not Rated
Salary revision and increment management
Not Rated
Reimbursement management
Not Rated
1.7
Approval workflow
2
Balance details
2
Annual carry-forward and encashment
1
9.0
View and generate pay and benefit information
9
Update personal information
9
View job history
9
View company policy documentation
9
Employee recognition
9
Not Rated
Tracking of all physical assets
Not Rated
2.3
Report builder
4
Pre-built reports
2
Ability to combine HR data with external data
1
Integration with other HR capabilities ()
Not Rated
1.0
Performance plans
1
Performance improvement plans
1
Review status tracking
1
Review reminders
1
Multiple review frequency
1
Not Rated
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
Not Rated
New hire portal
Not Rated
Manager tracking tools
Not Rated
1.0
Corporate goal setting
1
Individual goal setting
1
Line-of sight-visibility
1
Performance tracking
1
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated

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