Review
Yvette Olson | TrustRadius Reviewer
Updated October 28, 2019

Review

Score 7 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Ceridian Dayforce

We use Dayforce HCM for the entire company. The difficulties are thus, if you do not fit as a company how Dayforce wants you to use the software, you will find it to be very inflexible when trying to make Dayforce fit how your business is run. You almost have to change your business structure to fit Dayforce.
  • It is robust, it can be a one stop shop for Human Resources and other company departments.
  • There are a lot of different modules available.
  • The Web Services capabilities are expanding.
  • Support, they value their own productivity over the satisfaction of the client. For example, they will resolve tickets before you have confirmed you are satisfied with what they have provided you.
  • Support, they over ask for calls when it is more efficient to answer back and forth for simple questions. Planning/scheduling calls can be difficult and can delay the solutions we need.
  • More flexibility to make changes in the system in regards to structure and configuration.
We have used it to send out HR Polices to our employees.
The system does not work the way our company needs. We are still working to try and get all of the above to function as we need it to.
For unique companies that operate differently than the normal, Dayforce HCM is not a good fit.

Ceridian Dayforce HCM Feature Ratings

Employee demographic data
Not Rated
Employment history
1
Job profiles and administration
1
Workflow for transfers, promotions, pay raises, etc.
5
Organizational charting
1
Organization and location management
1
Compliance data (COBRA, OSHA, etc.)
8
Pay calculation
Not Rated
Support for external payroll vendors
Not Rated
Benefit plan administration
Not Rated
Direct deposit files
Not Rated
Salary revision and increment management
Not Rated
Reimbursement management
Not Rated
Approval workflow
2
Balance details
2
Annual carry-forward and encashment
1
View and generate pay and benefit information
9
Update personal information
9
View job history
9
View company policy documentation
9
Employee recognition
9
Tracking of all physical assets
Not Rated
Report builder
4
Pre-built reports
2
Ability to combine HR data with external data
1
Performance plans
1
Performance improvement plans
1
Review status tracking
1
Review reminders
1
Multiple review frequency
1
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
New hire portal
Not Rated
Manager tracking tools
Not Rated
Corporate goal setting
1
Individual goal setting
1
Line-of sight-visibility
1
Performance tracking
1
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated