Item: Dayforce
Rating: 8
Author: Jennifer Grubb, CPP

Use Cases and Deployment Scope

Currently, we utilize the following modules within our organization:

- Payroll

- Benefits

- HR

- WFM

- Scheduling

- Benefits

- Recruiting & Onboarding

- Performance & Compensation

We have users at all levels of the organization (employees, managers, directors, executives) utilizing the system in various capacities on a daily basis. We are driving an interactive employee experience through the use of Dayforce and the technology it offers.

Pros and Cons

Payroll - They were first a payroll company, so it is nice to have a company that built the remaining HCM modules around the payroll. Rare find.
Relevancy - Remaining relevant by offering technology and features that are modern demands.
Partnerships - Great at cultivating positive partnerships with their clients.

Support and Development - Need to make sure glaring issues with current modules are resolved prior to developing and rolling out new features and modules.
Payroll Tax - Need to identify and resolve issues in a more timely manner, especially as it relates to the payroll tax demands.

Return on Investment

Increased productivity through the use of technology, and the minimization of manual and or paper processes
Better Visibility from employee to executive level. People are notified when they need to be and are given the data relevant to getting someone on-boarded or off-boarded

Using Dayforce for Compliance

Definitely with overtime, especially as it pertains to our traveling staff.
Tracking of worker's comp and other compliance reporting.
ACA is very simple and easy to complete.
The use of exports and imports have been a great feature for us and the dynamic workforce that we have to report on each year.

Impact on Decision Making

It allows for real-time, real data visibility where we can see the workforce and needs that have not been met as it pertains to staffing. There is no delay in information updating from one data source to another, which allows for fast and streamlined information. It also ensures better data integrity and accuracy.

Alternatives Considered

We only integrate into our accounting and into our benefits modules. We do to have third-party modules.

Likelihood to Recommend

Ceridian is striving for excellence, not always meeting that mark, but still trying. Consistently shows interest in client needs, but need to more quickly identify and resolve the issues. Support personnel should be better trained to assist customers in a more timely basis. Ceridian does want the best and does make an assertive effort to be the best.

Ceridian - HCM Solution for the Modern Workforce

Overall Satisfaction with Ceridian Dayforce