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Dayforce HCM hero --- At ground zero!
Updated June 24, 2023

Dayforce HCM hero --- At ground zero!

Josh Morgan | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Ceridian Dayforce

We are presently wrapping up implementation for Core HCM. We had a phased approach to our implementation which has been both a blessing and a curse. Dayforce has given us the best insight in to operational concerns that need both immediate and long-term attention.
  • Providing employees with the best visibility to their records.
  • Allows for a company to house the entire employee life-cycle electronically.
  • The reporting feature is very robust though can be challenging if one does not know the back-end for advanced purposes.
  • Effective dating can cause an issue when mass importing data.
  • Retro functionality when importing time during a prior pay period.
  • Working on streamlining our business practices.
  • Hopefully will see a reduction in the reliance of paper processes.
  • Hope to see a reduction in manual processes.
Dayforce as a whole is giving us a better eye of operational concerns.
The HCM is giving a 360 degree view that our company has never truly had.
Though there have been headaches, the application is giving us and our employees a greater mode of data integrity.

Do you think Dayforce delivers good value for the price?

Yes

Are you happy with Dayforce's feature set?

Yes

Did Dayforce live up to sales and marketing promises?

Yes

Did implementation of Dayforce go as expected?

Yes

Would you buy Dayforce again?

Yes

Dayforce allows for a high level of customization though it does require the company to be "brave" and think outside the box at times. No issue is too small but proper mind-mapping should occur.

Dayforce Feature Ratings

8.9
Employee demographic data
10
Employment history
9
Job profiles and administration
8
Workflow for transfers, promotions, pay raises, etc.
8
Organizational charting
9
Organization and location management
10
Compliance data (COBRA, OSHA, etc.)
8
7.2
Pay calculation
8
Off-cycle/On-Demand payment
Not Rated
Benefit plan administration
8
Direct deposit files
8
Salary revision and increment management
5
Reimbursement management
7
7.0
Approval workflow
8
Balance details
6
8.8
View and generate pay and benefit information
8
Update personal information
9
View job history
9
View company policy documentation
9
Asset Management ()
Not Rated
8.0
Report builder
8
Pre-built reports
8
Ability to combine HR data with external data
8
Integration with other HR capabilities ()
Not Rated
Performance Management ()
Not Rated
Succession Planning ()
Not Rated
Onboarding ()
Not Rated
Performance and Goals ()
Not Rated
Recruiting / ATS ()
Not Rated

Using Ceridian Dayforce

5000 - All aspect
14 - Full system implementation, system maintenance, general employee record maintenance
  • paying people correct - retro calculations
  • electronic benefit enrollments
  • redesigning org structure and developing business practices
  • onboarding
  • Recruitment
Uncertain about complete functionality at this time

Evaluating Ceridian Dayforce HCM and Competitors

Yes - Kronos Workforce and ADP Pay@Work
  • Product Features
  • Product Usability
  • Positive Sales Experience with the Vendor
Uncertain; still need to further explore and understand the functionality of Dayforce.

Ceridian Dayforce HCM Implementation

Consistency in follow up from the Vendor; generally have to seek getting answers but the ICs want immediate responses from us as the Client.
  • Implemented in-house
Yes - 2/3 of employee population (limited WFM employees) going in Phase 1; remaining in Phase 2
Total implementation timeline = 7 months
Change management was a minor issue with the implementation
  • Communication with and from the IC team to ensure on the same page at times. (Tight timeline attributed to this)
  • Working through change management communication

Ceridian Dayforce HCM Support

The IC team appears to truly care about our organization and ensuring we have a good experience with Dayforce.
ProsCons
Quick Resolution
Good followup
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support cares about my success
Quick Initial Response
None
Not Sure
Yes - It has been escalated.
Working on our org structure.

Using Ceridian Dayforce HCM

Still uncertain about how our teams will accustom to using Dayforce
ProsCons
Like to use
Relatively simple
Well integrated
Consistent
Convenient
Lots to learn
  • General search
  • report writing
  • Navigating workflows
  • Functionality of all Silerlight screens
Yes - seamlessly