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Dayforce made payroll great again
Updated November 17, 2020

Dayforce made payroll great again

Mary Clinton | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Ceridian Dayforce

Our company uses Ceridian Dayforce for all payroll and human resources functions. Our old system was very manual and used paper timesheets. Dayforce has eliminated paper and streamlined the process. We have a few kinks, but the system has helped and I am looking forward to becoming an expert user. I recommend Dayforce!
Follow-up review: Now been using Dayforce for over two years. I am much more proficient. I can mostly figure out issues on my own, but their support is GREAT!!
  • Time reporting
  • Vacation, sick and personal time tracking
  • Benefit Open enrollment
  • Reporting is still a bit challenging for me. I had trouble finding report training for gross pay and pulling just on deduction with per pay detail.
  • Employing experts in public institution-specific needs
  • Doing more parallel runs before going live
  • Practically eliminated the need for paperwork
  • Better tracking for hourly employee attendance
  • Easier for employees to view a real time balance of personal, sick and vacation time used and available
Absolutely helps with all tax issues, Dayforce knows what local taxes an employee must pay and adds them to their record. Automatically calculates overtime. If an employee earns compensatory time, it is calculated automatically and added to the employee's available balance. An employee's benefits eligibility is presented to them during onboarding, so they know all the options.
Sorry this is not my area
The impact to me has been tremendous. It has streamlined time reporting, benefit and entitlement balances are clear to employees and they have real-time information readily available. Employees are now able to view their pay information easily and can print their own paystubs. Dayforce has been a real timesaver for payroll and HR. We previously used Jenzabar EX and evaluated Paycor and ADP before selecting Dayforce.
Microsoft Office 2016, Jenzabar Internet Campus Solution (JICS), OnBase by Hyland
Dayforce is great for time tracking. The workflows get really involved and are sometimes hard to follow. Dayforce is very good at handling garnishments and child support. I really like that Dayforce pays the taxes for customers and handles all quarterly and annual tax reporting.
Dayforce is excellent for employees to enter time away requests. We used to have to manually enter requests from paper.

Dayforce Feature Ratings

8.3
Employee demographic data
8
Employment history
8
Job profiles and administration
8
Workflow for transfers, promotions, pay raises, etc.
7
Organizational charting
8
Organization and location management
9
Compliance data (COBRA, OSHA, etc.)
10
8.8
Pay calculation
10
Support for external payroll vendors
8
Off-cycle/On-Demand payment
Not Rated
Benefit plan administration
9
Direct deposit files
10
Salary revision and increment management
8
Reimbursement management
8
9.0
Approval workflow
9
Balance details
10
Annual carry-forward and encashment
8
8.6
View and generate pay and benefit information
10
Update personal information
8
View job history
8
View company policy documentation
8
Employee recognition
9
Not Rated
Tracking of all physical assets
Not Rated
8.3
Report builder
8
Pre-built reports
8
Ability to combine HR data with external data
9
Integration with other HR capabilities ()
Not Rated
8.4
Performance plans
8
Performance improvement plans
9
Review status tracking
9
Review reminders
8
Multiple review frequency
8
8.3
Create succession plans/pools
8
Candidate ranking
9
Candidate search
8
Candidate development
8
8.5
New hire portal
9
Manager tracking tools
8
8.5
Corporate goal setting
Not Rated
Individual goal setting
8
Line-of sight-visibility
Not Rated
Performance tracking
9
8.8
Job Requisition Management
10
Company Website Posting
8
Publish to Social Media
Not Rated
Job Search Site Posting
8
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
9
Notifications and Alerts
9

Using Ceridian Dayforce

300 - Accounting, plant, registrar, faculty, instructional
5 - Need experience with computers. Also need extensive Dayforce training. Most of this should be able to be done remotely.
  • Time Reporting
  • Time Away reporting
  • Real-time pay and time away balance information
  • We are able to upload some pay information from spreadsheets. Did not expect that.
  • Dayforce automatically keeps track of comp time when employees work over 40 hours per week. This helps manager greatly.
  • Hope to have managers submit employees evaluations; we have not yet done that with Dayforce.
Dayforce is working well and it is really want to keep it. And changing is just a lot of work

Ceridian Dayforce HCM Support

I have had good experiences with support. One time I needed help on commit day. I submitted an urgent ticket and barely had time to get coffee before they were on the phone. They understood my problem, knew the answer and helped me fix it and commit payroll on time.
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None
I was ready to commit payroll. When I tried to approve and commit the batches in Pay Admin checklist, I got an error. I had no idea what it meant. I submitted an urgent ticket. The agent called extremely fast, gave me the answer, helped me correct the problem. And payroll was committed on time and correct!!