Dayforce HCM
Updated October 23, 2019

Dayforce HCM

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Ceridian Dayforce

We use the HR functionality but not all modules currently. We may adapt some later. It is used across our whole US organization. We use the Payroll module also to pay our employees. This includes using Tax Services and Payment Solutions. We are not using the WFM currently but may in the future.
  • Dayforce is quite an intuitive system. We find that it cuts down on paperwork due to the Self Service features. It helped enormously during Open Enrollment.
  • Ceridian keeps their systems up to date. They are always sending me emails for hot-fixes to address problems that were brought up by the user community.
  • I am especially please on the compliance side. They keep the system up to date.
  • Reporting is lacking somewhat. The canned reports aren't as helpful as they should be. You are constantly making additions and changes to their reports to fit your needs.
  • It takes less time for Payroll and HR due to the Self Service features.
  • It takes less time to do payroll each pay period. This frees up time to do other things.
We administer our own policies as far as overtime but do use the Dayforce system for Benefit eligibility. We don't have a union. Ceridian keeps Dayforce up to date for State withholdings so we don't have to worry about that. I have access to the Tax Service and send them updates for Unemployment rate changes. That is the only manual thing I would have to do.
I don't have much to say about hiring and scheduling because we currently don't use the WFM module. We will, however, use the Compensation module late this year for merit increases. We do, however, create Headcount reporting with the Dayforce system so that does have some effect on perhaps hiring.
I have multiple duties besides Payroll. I work with HR closely and have some benefits knowledge. I like the integration that Dayforce affords. I don't have much experience with other solutions that integrate third-party modules.

It works well for our organization so far. We haven't been with it too long but we have been with Ceridian for a long time as a customer.

1. Self Service is a great tool.

2. Payroll is easy to enter and get results quickly.

3. I personally don't like the Benefits module. It requires a lot of learning.

Dayforce Feature Ratings

Employee demographic data
6
Employment history
Not Rated
Job profiles and administration
8
Workflow for transfers, promotions, pay raises, etc.
8
Organizational charting
Not Rated
Organization and location management
8
Compliance data (COBRA, OSHA, etc.)
Not Rated
Pay calculation
9
Support for external payroll vendors
9
Benefit plan administration
7
Direct deposit files
9
Salary revision and increment management
9
Reimbursement management
9
Approval workflow
Not Rated
Balance details
Not Rated
Annual carry-forward and encashment
Not Rated
View and generate pay and benefit information
9
Update personal information
9
View job history
9
View company policy documentation
9
Employee recognition
Not Rated
Report builder
6
Pre-built reports
6
Ability to combine HR data with external data
7