Disappointed with Dayforce: Geared towards Canada instead of the US
August 19, 2019

Disappointed with Dayforce: Geared towards Canada instead of the US

Anonymous | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User

Overall Satisfaction with Ceridian Dayforce

Dayforce HCM is being used in our division in the US and Canada. We utilize Dayforce for payroll, benefits, self-service, document management, ATS, and onboarding.

Pros

  • Dayforce calculates payroll well for both the US and Canada. The smartphone app is also helpful and enables the company to send messages to employees.

Cons

  • We took a step backward with the Dayforce timekeeping system in comparison to our previous provider. This is especially true for working with entitlements.
  • The ATS and Onboarding modules have a lot of room for improvement.
  • Dayforce is more geared for Canada and is not user-friendly for US compliance reports such as the EEO-1 reporting.
  • We have seen fewer cost savings through increased productivity and efficiency than we estimated.
More live time payroll numbers and reports for KPIs and operations.
Dayforce payroll is improved over the previous Ceridian payroll system. However, the modules we purchased such as ATS, Onboarding, and Timekeeping are a disappointment compared to other US products.

Dayforce Feature Ratings

5.3
Employee demographic data
8
Employment history
6
Job profiles and administration
7
Workflow for transfers, promotions, pay raises, etc.
5
Organizational charting
1
Organization and location management
6
Compliance data (COBRA, OSHA, etc.)
4
7.0
Pay calculation
9
Support for external payroll vendors
3
Benefit plan administration
7
Direct deposit files
9
Salary revision and increment management
7
Reimbursement management
Not Rated
5.5
Approval workflow
6
Balance details
5
Annual carry-forward and encashment
Not Rated
4.6
View and generate pay and benefit information
6
Update personal information
7
View job history
7
View company policy documentation
2
Employee recognition
1
Not Rated
Tracking of all physical assets
Not Rated
5.3
Report builder
5
Pre-built reports
6
Ability to combine HR data with external data
5
Integration with other HR capabilities ()
Not Rated
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
Not Rated
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
6.0
New hire portal
6
Manager tracking tools
6
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
5.9
Job Requisition Management
5
Company Website Posting
6
Publish to Social Media
6
Job Search Site Posting
6
Duplicate Candidate Prevention
6
Applicant Tracking
6
Notifications and Alerts
6

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