Overall Satisfaction with Ceridian Dayforce
Dayforce is in use by our North American Human Resources department for employee tracking in the United States and Canada. In addition, for Canada, we have added WFM to track employee time. Currently, we do not keep maintain a centralized HRIS system with our global regions including EMEA, APAC, LATAM, and ANZ. We have signed a contract to expand the Dayforce footprint which I am excited to start work towards.
- Having an SQL background, the incorporation of SQL into Dayforce has provided an easy transition into HR.
- The team is able to help with issues quickly and provide good insights into why an issue may have been present. I appreciate how support will call and start a screen share session quickly to solve challenges.
- Attending DF128 Dashboarding with Dayforce Analytics, I was taken aback with the choice to use PowerBI as the analytics tool. While I understand it is a Microsoft product and may interact well with SQL, I am worried about the mixture of coding languages within the same overall product. DAX is not hard to code but it is not consistent with the SQL used everywhere else. Another key is for your clients that already have PowerBI licenses and can create Odata links, API's or excel reporting, they can choose to circumvent Dayforce and load into PowerBI themselves. This would open the possibility to integrate data from multiple internal sources without having to share that with Dayforce. With that said I do think it is a leap forward for Dayforce and look forward to having access to the module.
- Other issues ACCO Brands may be having are most likely self-inflicted as we have been on Dayforce since early stages and many changes have occurred since original implementation.
- Dayforce has made reporting our US and Canada employee data easier and quicker. We will be expanding our Dayforce footprint by adding all of our international headcounts in the coming months which will again make the process simpler.