Overall Satisfaction with Ceridian Dayforce
It is being used as the company-wide for our HR system, WFM, Payroll, and Performance. It helps control labor costs.
- Dayforce is great at WFM using their schedules and timesheets.
- Employees can easily use it because of how intuitive it is.
- The system is extremely stable with no downtime for us in the last 3 years.
- Customer Support takes way too long to answer questions. Their m.o. is two days to respond with "We are looking at your issue and will get back to you in 2 days," which makes it four days.
- Their Professional Services feature is wildly overpriced.
- Positive - Able to go paperless.
Ceridian Dayforce has helped with OSHA reporting and EEOC reporting.
It has helped with scheduling and compensation, but we do not use recruiting and onboarding.
We selected Ceridian because it allows us to make quicker decisions and is easy to find information on a specific employee.