Dayforce Review
October 29, 2019

Dayforce Review

Jorge Garcia | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Ceridian Dayforce

It is being used as the company-wide for our HR system, WFM, Payroll, and Performance. It helps control labor costs.
  • Dayforce is great at WFM using their schedules and timesheets.
  • Employees can easily use it because of how intuitive it is.
  • The system is extremely stable with no downtime for us in the last 3 years.
  • Customer Support takes way too long to answer questions. Their m.o. is two days to respond with "We are looking at your issue and will get back to you in 2 days," which makes it four days.
  • Their Professional Services feature is wildly overpriced.
  • Positive - Able to go paperless.
Ceridian Dayforce has helped with OSHA reporting and EEOC reporting.
It has helped with scheduling and compensation, but we do not use recruiting and onboarding.
We selected Ceridian because it allows us to make quicker decisions and is easy to find information on a specific employee.
Works well with employers who have employees who clock in/out because their Touchclocks never go down.

Dayforce Feature Ratings

Job profiles and administration
8
Workflow for transfers, promotions, pay raises, etc.
8
Organizational charting
9
Organization and location management
7
Compliance data (COBRA, OSHA, etc.)
6
Pay calculation
8
Benefit plan administration
7
Direct deposit files
8
Salary revision and increment management
9
Approval workflow
7
Balance details
8
Annual carry-forward and encashment
7
View and generate pay and benefit information
9
Update personal information
6
View company policy documentation
8
Report builder
9
Pre-built reports
6
Ability to combine HR data with external data
9
Performance plans
8
Performance improvement plans
9
Review status tracking
8
Review reminders
7
Multiple review frequency
7
Line-of sight-visibility
8
Performance tracking
9