Payroll Manager
October 28, 2019

Payroll Manager

Cindy Erpelding | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Ceridian Dayforce

We do not use the on-boarding or benefits. We do use payroll and employee data. The large problem we deal with is the feeds throughout the benefit side.
  • I feel the reporting side of Dayforce is user-friendly and very detailed.
  • Customer support has come along way over the years. I like the different choices you are given to get the problem to the correct department ASAP.
  • Easy to import with the templates.
  • Payroll will still freeze when loading large imports such as time collection and benefits. Normally all the hours are there but you do have to take extra time to assure that everything balances.
  • It would be a good benefit if we had one sign in to get into all of Dayforce.
  • The time saved by using Dayforce. This opens up more time for me to audit quarterly and yearly.
The main compliance would be with our tax withholdings.
I have little to do with the decision making on hiring, compensation and scheduling. My main goal is payroll and focus on the accurately of taxes and pay.
We use Deltek as our time collection, Success Factors as our onboarding and recruiting and a third party for benefits. We are looking into adding benefits and recruiting.

There are several items that are excellent with Ceridian Dayforce such as:

  • The Insights Conference each is a good way to network with other companies and Ceridian regarding issues or new ways to more efficient with the products.
  • The training and courses in Dayforce is very helpful to a beginner. I use it several times a year just to refresh my skills on reporting that I may have forgotten.
  • Lastly, it is a nice to be able to address a problem over the phone for a quick solution or with a ticket for a more detail issue.

Dayforce Feature Ratings

Employee demographic data
8
Employment history
8
Job profiles and administration
8
Workflow for transfers, promotions, pay raises, etc.
7
Organizational charting
8
Organization and location management
7
Compliance data (COBRA, OSHA, etc.)
6
Pay calculation
9
Support for external payroll vendors
7
Benefit plan administration
7
Direct deposit files
9
Salary revision and increment management
8
Approval workflow
Not Rated
Balance details
Not Rated
Annual carry-forward and encashment
Not Rated
View and generate pay and benefit information
9
Update personal information
9
View job history
8
Report builder
8
Pre-built reports
9
Ability to combine HR data with external data
8