Dayforce Pros/Cons
October 30, 2019

Dayforce Pros/Cons

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Ceridian Dayforce

We use Dayforce across all departments for time, benefits, personnel, and employee document management.
  • Customizable
  • Easy to correct payroll issues
  • Employee Friendly
  • Performance Reviews
  • Streamline for manager use
  • Carrier Connection problems that have arisen.
It has allowed for automated workflows and reduction of paper via form builder.
It has been very easy to see what the direct impact of any decision would be. Also, with the ability to use our Test instance to test different solutions or possibilities, it has become much easier to tinker and perfect any changes to employees or to our system before making them permanent.
Much easier to customize and test Dayforce. Certain areas of other systems may be easier for the end user - but as an admin it has been much better than the alternative.
It is easy to track down and resolve issues with Dayforce. Because clients have such open access to the system that is being used, we are able to dive into problems and not have to rely on support teams with Dayforce to fix problems for us. However, certain pages and features are unnecessarily clunky - performance reviews are particularly hard for our managers to navigate.

Ceridian Dayforce HCM Feature Ratings

Employee demographic data
7
Employment history
Not Rated
Job profiles and administration
8
Workflow for transfers, promotions, pay raises, etc.
8
Organizational charting
9
Organization and location management
5
Compliance data (COBRA, OSHA, etc.)
Not Rated
Pay calculation
8
Support for external payroll vendors
Not Rated
Benefit plan administration
8
Direct deposit files
8
Salary revision and increment management
8
Reimbursement management
Not Rated
Approval workflow
7
Balance details
7
Annual carry-forward and encashment
7
View and generate pay and benefit information
8
Update personal information
9
View job history
Not Rated
View company policy documentation
8
Employee recognition
Not Rated
Tracking of all physical assets
Not Rated
Report builder
6
Pre-built reports
5
Ability to combine HR data with external data
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
5
Review reminders
Not Rated
Multiple review frequency
Not Rated
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
8
Candidate development
Not Rated
New hire portal
Not Rated
Manager tracking tools
6
Corporate goal setting
6
Individual goal setting
5
Line-of sight-visibility
Not Rated
Performance tracking
5
Job Requisition Management
7
Company Website Posting
8
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
8
Notifications and Alerts
8

Using Ceridian Dayforce

600 - Employee (medical dental professionals), Finance (payroll), HR, Senior Leadership
4 - Experience working with HRIS set up is helpful. If you are willing to look through the product documentation, it is fairly easy to begin to understand how to use Dayforce.
  • Time management
  • People management
  • Workflows
  • Created quizzes via Dayforce forms
  • Used to track employee required immunizations
  • Compensation module
  • Analytics module

Evaluating Ceridian Dayforce and Competitors

Yes - We replaced ADP. First was price - but we also found that we did not receive the level of support and ability to tailor fit our system for the level of investment that we had been making.
  • Price
  • Product Features
Our finance department was happy with the ability of the system to allow them to monitor budget information based on employee assignments.

Ceridian Dayforce Implementation

Implementation team was ready to move on to other clients and was often dismissive of questions as we moved along in the process. These were very important questions for us, which is why we wanted to ask them before moving forward, but many of these questions were given a basic answer of "you will have to ask your support team that question"
Yes - We did an initial implementation of time and attendance and further implementations of other features (benefits, recruiting, performance reviews).
Change management was a minor issue with the implementation
  • Lack of understanding of required steps between implementation team at Ceridian and at our organization
  • Some items were not completely finished by the implementation team
  • Implementation team seemed eager to pass us off and move on to next client, which caused issues for us

Ceridian Dayforce Support

Sometimes takes a while for a response. Also sometimes unsure of what status of request is.
ProsCons
Good followup
Knowledgeable team
Problems get solved
No escalation required
None
No - Not sure what additional help this would give me

Using Ceridian Dayforce

Some features are very easy to use and easy for the every day user to understand. However, some features (like performance reviews or scheduling) have been somewhat difficult for staff to understand.
ProsCons
Like to use
Technical support not required
Well integrated
Convenient
Feel confident using
None
  • Benefits Elections for new hires
  • Recruiting
  • Rate Changes
  • Scheduling
  • Performance Reviews