Dayforce - Changing the Way We Work.
October 30, 2019

Dayforce - Changing the Way We Work.

Kerstin Falvey | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Ceridian Dayforce

Dayforce has changed the way we do work. We were 100% manual for all things recruitment, benefits, time off requests, performance reviews, compensation increases, attendance points and perfect attendance prior to the system. Even paychecks and statements were paper! 2 years after our implementation, NONE of this is paper based anymore. For the first time ever, we have employee self-service, which gives power and information to our teammates!
  • It is truly one system for all things HR. Every piece connects.
  • Dayforce is customizable and really understands that no two companies do things the same way.
  • Ceridian presents a lot of different opportunities for users and customers to connect, share best practices, and lean on each other vs. always being required to go through support or pay additional fees for help.
  • Support - I would really like to see true "support consultants" when getting help on a ticket. We get lucky sometimes and get a fantastic support rep, but often it seems that they don't really care about providing true help, just want the ticket closed.
  • User groups for all regions.
  • More user friendly training for manager levels vs. just for "super users".
  • We went from 100% paper based to 80% paperless in less than 2 years!
  • As an HR Manager, I am able to develop my Coordinator and Generalist quicker because their duties are not reactive (chasing paper, data entry, etc).
Leave Approvals, COBRA file feeds, attendance points, labor union rules, California (and other state-specific) laws...so many!
We see everything on one single screen. All of the information we need is readily available in this system. No longer are we having to chase a paper file, emails, remember conversations, etc. We log into Dayforce and are able to trust that the information we need to make a good decision is right in front of us.
  • ADP Workforce Now
  • UltiPro
Three words: It's Just Easy! The connections/transitions from one part/module to another is seamless. All of the information is there and the same from one part to another. These is no concern that we will find different data in payroll than what is in HR...so refreshing!
Dayforce has been great for our company, where we went from nothing (just a payroll system) to a full blown HCM. It is user-friendly and relatively easy to understand for all levels of our organization...from forklift drivers to our CEO.

I would like to see Dayforce work on their performance and recruiting modules. Ceridian's model is based on continuous feedback, so the system currently is designed around that...which means no such thing as a PIP, and very basic ATS functionality.

Dayforce Feature Ratings

Employee demographic data
8
Employment history
7
Job profiles and administration
7
Workflow for transfers, promotions, pay raises, etc.
8
Organizational charting
2
Organization and location management
6
Compliance data (COBRA, OSHA, etc.)
5
Pay calculation
8
Support for external payroll vendors
7
Benefit plan administration
8
Direct deposit files
8
Salary revision and increment management
8
Reimbursement management
6
Approval workflow
8
Balance details
8
Annual carry-forward and encashment
8
View and generate pay and benefit information
7
Update personal information
7
View job history
7
View company policy documentation
5
Report builder
5
Pre-built reports
9
Ability to combine HR data with external data
5
Performance plans
6
Performance improvement plans
1
Review status tracking
6
Review reminders
5
Multiple review frequency
5
Performance tracking
7
Job Requisition Management
4
Company Website Posting
8
Publish to Social Media
5
Job Search Site Posting
5
Duplicate Candidate Prevention
4
Applicant Tracking
5
Notifications and Alerts
5