Overall Satisfaction with Ceridian Dayforce
Dayforce has changed the way we do work. We were 100% manual for all things recruitment, benefits, time off requests, performance reviews, compensation increases, attendance points and perfect attendance prior to the system. Even paychecks and statements were paper! 2 years after our implementation, NONE of this is paper based anymore. For the first time ever, we have employee self-service, which gives power and information to our teammates!
- It is truly one system for all things HR. Every piece connects.
- Dayforce is customizable and really understands that no two companies do things the same way.
- Ceridian presents a lot of different opportunities for users and customers to connect, share best practices, and lean on each other vs. always being required to go through support or pay additional fees for help.
- Support - I would really like to see true "support consultants" when getting help on a ticket. We get lucky sometimes and get a fantastic support rep, but often it seems that they don't really care about providing true help, just want the ticket closed.
- User groups for all regions.
- More user friendly training for manager levels vs. just for "super users".
- We went from 100% paper based to 80% paperless in less than 2 years!
- As an HR Manager, I am able to develop my Coordinator and Generalist quicker because their duties are not reactive (chasing paper, data entry, etc).
Leave Approvals, COBRA file feeds, attendance points, labor union rules, California (and other state-specific) laws...so many!
We see everything on one single screen. All of the information we need is readily available in this system. No longer are we having to chase a paper file, emails, remember conversations, etc. We log into Dayforce and are able to trust that the information we need to make a good decision is right in front of us.
- ADP Workforce Now
- UltiPro
Three words: It's Just Easy! The connections/transitions from one part/module to another is seamless. All of the information is there and the same from one part to another. These is no concern that we will find different data in payroll than what is in HR...so refreshing!