High potential if implemented properly
April 19, 2022

High potential if implemented properly

Matthew Lorenzen | TrustRadius Reviewer
Score 2 out of 10
Vetted Review
Verified User

Overall Satisfaction with Ceridian Dayforce

We adopted Ceridian Dayforce to use as a central go-to for time-card punches, personal time-off submissions, benefits, earnings statements, etc. Trying to find one central software solution for all things employee and HR-related was key. This had high hopes.
  • Earning statements
  • W2 forms
  • Submit time off requests
  • From the employee's view, time card punching is very unclear; hard to tell what was submitted or punched and see any hour totals.
  • There needs to be space for benefit details; currently, we're still using an old system that was to sunset for all our benefits information.
  • Messaging is constantly erring. I'll get "2nd notification" messages when I never received a "1st". I'll also get message notifications, and find nothing at all has been received.
  • I think it saved money overall as it was attached to properties we acquired.
  • However, the functionality from the employee standpoint has been negative.
I think it allows for all these things as long as it is set up correctly. Currently, one employee's time card shows their schedule as being Wed-Sun which is not true at all, but rather should have been Mon-Fri all along. This seems as if it cannot be fixed.
If it was implemented properly it sounds like it could help, but never has been here.
TimeForce was our previous system and worked very well from the employee and manager standpoints.

Do you think Dayforce delivers good value for the price?

Not sure

Are you happy with Dayforce's feature set?

No

Did Dayforce live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Dayforce go as expected?

I wasn't involved with the implementation phase

Would you buy Dayforce again?

No

It has high potential, but the functionality seems old and outdated. It is not very user-friendly. Also, areas are hard to find (i.e., employee profiles, pay change forms, benefit change forms, etc).

Dayforce Feature Ratings

Employment history
5
Job profiles and administration
5
Workflow for transfers, promotions, pay raises, etc.
8
Organizational charting
5
Organization and location management
Not Rated
Compliance data (COBRA, OSHA, etc.)
Not Rated
Pay calculation
5
Support for external payroll vendors
Not Rated
Off-cycle/On-Demand payment
Not Rated
Benefit plan administration
1
Direct deposit files
8
Salary revision and increment management
6
Approval workflow
2
Balance details
1
Annual carry-forward and encashment
Not Rated
View and generate pay and benefit information
3
Update personal information
5
View job history
5
View company policy documentation
Not Rated
Employee recognition
Not Rated
Tracking of all physical assets
Not Rated
Not Rated
Report builder
Not Rated
Pre-built reports
Not Rated
Ability to combine HR data with external data
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
Create succession plans/pools
Not Rated
Candidate ranking
2
Candidate search
2
Candidate development
Not Rated
New hire portal
2
Manager tracking tools
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated