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Why I like Ceridian Dayforce
Updated April 27, 2023

Why I like Ceridian Dayforce

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Ceridian Dayforce

We've used Ceridian Dayforce for the last 5 years. We use both the Workforce Management and Payroll modules to process our hourly (weekly frequency) and salaried (semimonthly frequency) employees. Upon implementing the system, our processes are now more automated than before. This was important to us as we have a separate HCM system, we were looking to find a system that could interact well with it.
  • Interface well with Oracle HCM
  • Constant updates and upgrades are regularly roll out to clients
  • User friendly system
  • Support system is not the greatest. Tickets take a long time to be resolved. Most have been outsourced to outside countries.
  • Entitlement module is very difficult to setup and modified.
  • Increase in efficiency in payroll processes.
  • No more manual interface runs between HCM and Dayforce.
  • Empowering employees to take control of their data via self service module.
Payroll taxes are now processed based on employees' work and residence states, which is calculated by Dayforce within the system. No more manual review needed, as in the past. This is a major improvement for us.
The real time information is a plus, as opposed to the legacy system we had where employees couldn't comprehend what their PTO balances were at any given time.
It is always easier to have all modules be in one system. We do see complications, on occasion, as our HCM is separate from Dayforce. Hopefully, one day, we could combine all into one.

Do you think Dayforce delivers good value for the price?

Yes

Are you happy with Dayforce's feature set?

Yes

Did Dayforce live up to sales and marketing promises?

Yes

Did implementation of Dayforce go as expected?

Yes

Would you buy Dayforce again?

Yes

If a company doesn't have any complex policies, Ceridian Dayforce would work well. We found Dayforce cannot accommodate our labor costing needs. Though they have the module, but it's not allowing to refine it further. It is crucial to provide the implementation consultants all the info they need to set up the system from the get go.

Dayforce Feature Ratings

7.7
Employment history
7
Organizational charting
8
Organization and location management
8
10.0
Pay calculation
10
Off-cycle/On-Demand payment
10
Benefit plan administration
Not Rated
Direct deposit files
10
6.0
Annual carry-forward and encashment
6
10.0
View and generate pay and benefit information
10
Update personal information
10
Asset Management ()
Not Rated
7.7
Report builder
7
Pre-built reports
9
Ability to combine HR data with external data
7
Integration with other HR capabilities ()
Not Rated
Performance Management ()
Not Rated
Succession Planning ()
Not Rated
Onboarding ()
Not Rated
Performance and Goals ()
Not Rated
Recruiting / ATS ()
Not Rated

Using Ceridian Dayforce

2000 - we're a manufacturing company that manufacture switch gear.
2000 - manufacture employees, engineers, and office employees
  • self service for employees
  • time and attendance system
  • payroll system
  • Dayforce Wallet
  • labor costing !!
we can't go through another implementation at this time, so we'll be sticking w/ Dayforce for a while longer.

Evaluating Ceridian Dayforce HCM and Competitors

Yes - we used Ceridian HPW which was close to getting unsupported so we had to switch to their newer system.
  • Integration with Other Systems
we use Oracle for our HCM and it's important for Dayforce to be interfaced, back and forth with it.
we did a pretty good job in our selection. i don't think we'd be doing it any different.

Ceridian Dayforce HCM Implementation

each company needs to review its own needs prior to deciding a new system.
  • Implemented in-house
Change management was minimal
  • ensuring everyone's commitment continued

Ceridian Dayforce HCM Support

each company needs are different. Better review each business needs when deciding what system is best.
ProsCons
Quick Resolution
Kept well informed
Immediate help available
Support cares about my success
Escalation required
Need to explain problems multiple times
Slow Initial Response
I don't remember it being offered to us.
Yes - we usually found this out upon opening a ticket due to an issue and later would be told it's a bug. but we don't usually get to know when it'd be resolved.
can't think of any right now.

Using Ceridian Dayforce HCM

there are functions within the system that can be improved.
ProsCons
Like to use
Easy to use
Well integrated
Convenient
Requires technical support
  • payroll is easy
  • entitlement module
Yes - self service to employees and time tracking users are happy with this.