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Pricy but really functional All-In-One for everything in your HR and Payroll departments
May 31, 2023

Pricy but really functional All-In-One for everything in your HR and Payroll departments

Anonymous | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User

Overall Satisfaction with Ceridian Dayforce

We are using Ceridian Dayforce as an all-in one solution to our need to manage payroll, HR, benefits, and talent management/scouting in one place. It was brought on in order to streamline old disconnected systems.
  • Constantly rolling out upgrades and feature enhancements
  • Easy to use interface
  • Great customer support
  • Support tickets sometimes redundant and cumbersome, they rely very heavily on them to the point where sometimes the issue is easier to fix than the number of/ensuring you have the correct support ticket(s).
  • Integration with our other platforms is subpar or non-existent
  • The UI is kind of dated and lacks a visual appeal
  • Ceridian Dayforce has allowed us to end contracts with 3 other vendors that provided separate tools for us by combining features into one solution.
  • Ceridian Dayforce was an expensive on-boarding for the enterprise model we needed in our solution so we had to budget accordingly
  • Ceridian Dayforce has reduced the time HR employees have had to spend in transferring data between systems. We estimated that we have saved 2.3 full-time positions by using this software.
Ceridian Dayforce makes it easy to run reports for all things compliance related. It comes with a ton of pre-built reports and forms that you can very easily customize. This is ideal for our workplace where there tends to be some relatively high turnover in HR and the required training of employees on how to build compliance reporting is now diminished.
The facts that Ceridian Dayforce is in real-time, we now have the ability to fill positions quicker and weed out ill-fitting candidates without wasting planning days and meeting times to manually pick through applicants on the hiring team. This has been such a great time saver for so many people since we require input and representation from all departments on our hiring teams.
We really did not look at many other products since this one was the first one we began looking at and were "sold" very quickly on the real-time, all-in-one solution it appeared to offer. We were previously using separate systems for talent acquisition, payroll, and HR benefits. This has everything in one.

Do you think Dayforce delivers good value for the price?

Yes

Are you happy with Dayforce's feature set?

Yes

Did Dayforce live up to sales and marketing promises?

Yes

Did implementation of Dayforce go as expected?

Yes

Would you buy Dayforce again?

Yes

Ceridian Dayforce is singular system that works in real-time. It is an ideal solution for a business that cannot afford the time delays of posting updates in batch format. Using Dayforce has enabled our employees to enroll in benefits entirely online, track their worked and non-worked hours, request time off, view benefits and payroll info and more only by logging in one time.

Dayforce Feature Ratings

7.9
Employee demographic data
7
Employment history
9
Job profiles and administration
10
Workflow for transfers, promotions, pay raises, etc.
8
Organizational charting
8
Organization and location management
8
Compliance data (COBRA, OSHA, etc.)
5
6.6
Pay calculation
6
Support for external payroll vendors
8
Off-cycle/On-Demand payment
6
Benefit plan administration
7
Direct deposit files
8
Salary revision and increment management
6
Reimbursement management
5
5.7
Approval workflow
6
Balance details
6
Annual carry-forward and encashment
5
7.0
View and generate pay and benefit information
8
Update personal information
6
View job history
7
View company policy documentation
7
Asset Management ()
Not Rated
7.3
Report builder
7
Pre-built reports
8
Ability to combine HR data with external data
7
Integration with other HR capabilities ()
Not Rated
7.0
Performance plans
6
Performance improvement plans
7
Review status tracking
7
Review reminders
8
Multiple review frequency
7
7.5
Create succession plans/pools
8
Candidate ranking
7
Candidate search
7
Candidate development
8
8.0
New hire portal
8
Manager tracking tools
8
5.0
Corporate goal setting
5
Individual goal setting
5
Line-of sight-visibility
4
Performance tracking
6
5.1
Job Requisition Management
6
Company Website Posting
5
Publish to Social Media
4
Job Search Site Posting
5
Duplicate Candidate Prevention
6
Applicant Tracking
5
Notifications and Alerts
5

Ceridian Dayforce Support

Helpful, courteous and all of them really know the software well.
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Kept well informed
Immediate help available
Support cares about my success
Quick Initial Response
Problems left unsolved
Escalation required
Need to explain problems multiple times
No, since we have had such a positive experience already with what came as standard support.