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Chartbeat is the best realtime traffic tracker out there!
Updated November 30, 2018

Chartbeat is the best realtime traffic tracker out there!

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Chartbeat

We use it in the web department, and we use it to track how many people are on our web properties at any given time, and how they got there. We also use it to see spikes in traffic, and get the alerts to see if our servers go down. I send reports frequently to department heads in the organization based on information I get from Chartbeat.
  • Real-time analytics
  • Server speed/if the server is up
  • Traffic sources
  • Geo-location of sources
  • The source of traffic sources could be a little more clear - where do "direct" links come from?
  • The most positive impact is that it gives us realtime outage emails — faster than our server provider does. So we know within seconds if one of our sites is down. This has proven an invaluable part of Chartbeat
  • Another great feature of Chartbeat is the multiple sites dashboard, so I can see traffic to all my sites at once.
We often compare Google Analytics realtime with Chartbeat, but Chartbeat is better because it gives a more clear breakdown of where our traffic is coming from.
Very useful when you need to know how many people are on your site and where they're coming from.

Using Chartbeat

3 - I'm the web producer and social media manager, and I use it to track who is on our site and from where. Our IT person uses it to track when our site goes down, and then he'll contact our server provider and let them know when our site goes down.
2 - Not that many skills required! It's a very simple platform to navigate. We don't have to have a "support" team, just a usage team.
  • When our site goes down, ChartBeat will tell us immediately (via email)
  • We can tell how many people are on our site(s), and from where
  • It acts as a server tool — it tells us when our site goes down
  • It also tells us when someone is accessing our site via referral traffic that we might not have seen otherwise
  • We could expand and keep track of it more to see who is on our site in real-time
  • We could compare it with Google Analytics to see a bigger picture of our sites traffic
It's easy to use, simple to understand, and helps us a TON.

Evaluating Chartbeat and Competitors

  • Price
  • Product Usability
Usability.
I might check what other features a program like this might have, from server alerts to checking other web trends.