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Excellent A/B testing and analytics tool
Updated February 21, 2020

Excellent A/B testing and analytics tool

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Chartbeat

Chartbeat is being used by multiple departments, but not the entire organization. It's being used by the editorial department and product department as well. It addresses our need for A/B testing for headlines to increase website traffic and helps with analytics to better understand user behavior on our website.
  • A/B testing
  • Real-time dashboard
  • Photo testing
  • Historical analytics
  • Increased site traffic
  • Increased A/B tests
Our analytics folks work more directly with Chartbeat than I do on a regular basis. However, we've had representatives visit and they have been wonderful, showing us the latest in what's happening with the platform and answering any questions we have. Typically Chartbeat is quick to respond when we have problems or concerns.

Do you think Chartbeat delivers good value for the price?

Not sure

Are you happy with Chartbeat's feature set?

Yes

Did Chartbeat live up to sales and marketing promises?

Yes

Did implementation of Chartbeat go as expected?

I wasn't involved with the implementation phase

Would you buy Chartbeat again?

Yes

Chartbeat is well suited to the people I work with directly, reporters in particular who are trying to increase traffic to their stories. It's suited to improving home page traffic where we can test headlines to see which our readers like best. It's less suited for a finance department, for example, that might not have much use for Chartbeat's capabilities.