Overall Satisfaction with ChartMogul
Being used across the whole business to track recurring revenue in our SaaS businesses. Marketing, sales, rev ops, product, customer support all rely on ChartMogul in one way or another for insights. It helps us understand where new revenue is coming from as well as fluctuations and trends in revenue, both overall and within specific customer segments.
- Revenue reporting
- Seeing revenue within specific customer segments
- Tracking customer attribution
- Visually displaying revenue trends
- Some annoying little bits of UX (e.g. where charts move when mouse scrolls over them)
- Would like filters to have an "OR" option (currently can only have multiple filters as "AND")
- Reports on recurring revenue
- Segmented reports
- Able to pinpoint customer segments that are biggest revenue drivers
- Able to pinpoint where churn occurs most
- Able to see where certain customers are coming from and how much revenue they drive
ChartMogul felt like the market leader for SaaS. Its ease-of-use, visual reporting, and overall feature set seemed to align with exactly what we needed. It provides everything needed when it comes to tracking our revenue month-over-month.
Do you think ChartMogul delivers good value for the price?
Yes
Are you happy with ChartMogul's feature set?
Yes
Did ChartMogul live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of ChartMogul go as expected?
I wasn't involved with the implementation phase
Would you buy ChartMogul again?
Yes