Call Center Software Worthy of Consideration
May 25, 2021
Call Center Software Worthy of Consideration
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with ChaseData Call Center Software
ChaseData Call Center Software is primarily being used departmentally (call center operations & fulfillment), and some senior members of management have access to the application and its reporting portals. The software is intuitive, technically-strong, and provides solid analytics. This allows for easy-to-manage telemarketing campaigns.
- Analytics / reporting
- Intuitive campaign management
- Data management
- Customer success
- Communication
- More intuitive / advanced ability to create outbound dialing logic / rules
- Reduced costs
- Increased efficiency
- Improved risk mitigation
Previously used VICIdial open source. ChaseData Call Center Software has been leaps and bounds better and more easy to manage for a team with limited IT resources.
Do you think DialedIn delivers good value for the price?
Yes
Are you happy with DialedIn's feature set?
Yes
Did DialedIn live up to sales and marketing promises?
Yes
Did implementation of DialedIn go as expected?
Yes
Would you buy DialedIn again?
Yes