Chatter Review
October 08, 2019

Chatter Review

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Chatter

We use Chatter to communicate between reps and departments. If a client calls in looking to speak with a certain department that is not mine, I am quickly able to get information to them from using Chatter.
  • Easy collaboration.
  • Easy flow of documents for projects. When working with a client and need to attach documents to send to another team member, the process is easy and fast.
  • Feed comments can sometimes be duplicated.
  • Privileges and getting started.
  • Easy communication that otherwise would be missed. Time spent communicating with staff via email or in-person has been the biggest ROI.
Very similar but I'll give Chatter the advantage because of the different areas and notifications that come with it.
Haven't had to use support.

Do you think Chatter (discontinued) delivers good value for the price?

Yes

Are you happy with Chatter (discontinued)'s feature set?

Yes

Did Chatter (discontinued) live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Chatter (discontinued) go as expected?

I wasn't involved with the implementation phase

Would you buy Chatter (discontinued) again?

Yes

Chatter makes it very easy to collaborate with certain clients and see the end-to-end communication that sometimes get missed via email.

Chatter (discontinued) Feature Ratings

Task Management
7
Gantt Charts
4
Scheduling
5
Workflow Automation
8
Mobile Access
2
Search
7
Visual planning tools
3
Chat
7
Notifications
8
Discussions
6
Surveys
5
Internal knowledgebase
6
Integrates with GoToMeeting
Not Rated
Integrates with Gmail and Google Hangouts
Not Rated
Integrates with Outlook
6
Versioning
4
Video files
4
Audio files
5
Document collaboration
8
Access control
6
Advanced security features
6
Integrates with Google Drive
6
Device sync
4