Supercharge scheduling process for your Sales team
February 12, 2020

Supercharge scheduling process for your Sales team

Sasha Galkova | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Chili Piper

  • Our Sales Team uses chili Piper. It automates all of the administrative steps involved with appointment scheduling. Using Chili Piper Chrome extension, our team can schedule meetings or offer prospect meeting times inside Gmail, Salesforce, or SalesLoft.
  • We needed a tool that would sync Google Calendar Events to Salesforce, keep them updated, and make scheduling easier for our Sales Development team.
  • With the ability to create multiple "Queues" inside Chili Piper, meetings that our SDR team creates are being routed to correct AE automatically.
  • Meeting Buffer functionality assures that AEs won't be booked back-to back.
  • If the meeting is rescheduled Event date/time in Salesforce is being updated automatically + we can track how many times it was rescheduled.
  • Offer availability is currently only available in Gmail, need this functionality in Salesforce&SalesLoft.
  • With Concierge functionality need the ability to choose an option to create a lead even if email exists in a system.
  • Increased Appointment Show rate.
  • Supercharge Scheduling Process and save Sales team time.
When we were vetting we didn't find a tool that would match Chili Piper in functionality.
Few Sales Enablement tools work with Events and can match some of its functionality, but that wasn't good enough for our needs:)
  • Support was very responsive during our integration phase, and after that too.
  • They have the whole infrastructure built to notify customers about bug/outages, which is excellent. Entire System outage only happened once, but being updated on fix progress helped a lot to keep our team calm.

Do you think Chili Piper delivers good value for the price?

Yes

Are you happy with Chili Piper's feature set?

Yes

Did Chili Piper live up to sales and marketing promises?

Yes

Did implementation of Chili Piper go as expected?

Yes

Would you buy Chili Piper again?

Yes

Chili Piper increases the productivity of the sales team by making it easy to schedule appointments.
Prospect Self-Scheduling/Self-Rescheduling + Meeting Reminders had a great impact on Show Rate.