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SDR appreciated
May 21, 2021

SDR appreciated

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Chili Piper

We use Chili Piper in our sales department to book meetings. It allows SDRs to set a meeting from a list of all AEs or have is grouped by teams making sure the correct salesperson is scheduled for the meeting. The platform then queues up the next sales person who is in the rotation.
  • Set meetings with multiple people
  • Addresses meeting attendees in different time zones
  • Ability to schedule from email and outreach
  • Clear visibility into schedule to prevent double booking
  • Integration with Salesforce
  • Integration with outreach
  • Frequently need to turn extension on/off as disappears from gmail
  • Sometimes slow to load
  • Would like to be able to send update to one attendee without going to everyone
  • Integration with Outreach
  • Integration with Salesforce
  • Instant booker link to SDR/AE calendar
  • Quicker process of setting meetings with instant booker
  • Less chance of double booking
  • Time saved for AEs and SDRs

Do you think Chili Piper delivers good value for the price?

Not sure

Are you happy with Chili Piper's feature set?

Yes

Did Chili Piper live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Chili Piper go as expected?

I wasn't involved with the implementation phase

Would you buy Chili Piper again?

Yes

The ability to set meetings as a SDR with multiple AE's using Chili Piper from my Gmail, Salesforce, or Outreach is very convenient and a time saver. I like that I can have my time zone and AEs time zone programmed into the platform. When I add a meeting with a prospect with their time zone it automatically sets it up.