Chorus
November 19, 2019
Chorus
Score 6 out of 10
Vetted Review
Verified User
Overall Satisfaction with Chorus.ai
We use it across sales and services for call recording, market intelligence, and coaching.
- Recording
- Transcription
- Connection to salesforce
- The coaching features need a lot of work
- Reporting is really challenging
- Inconsistencies between what you can do in one screen, but can't in another
- General UX still needs work
- Better line of sight into seller performance upstream
- Skill development > win rates
- Preparation
Recording - Hugely helpful for preparation, market intel, and win rate.
Coaching Scorecards - Still needs work but has a ton of potential to help accelerate ramp times and sellers hitting quota.
Coaching Scorecards - Still needs work but has a ton of potential to help accelerate ramp times and sellers hitting quota.