Keeping our org in harmony
November 17, 2019
Keeping our org in harmony
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Chorus.ai
Across the sales, marketing, product and customer success orgs we use Chorus.ai for critical insights and coaching opportunities. It aides in allowing each team to have the same context regarding real customer and prospect experiences. Intonation, word choice, and conversation balance are our favorite insights. I’d highly recommend it to any organization that is serious about customer centric initiatives.
- Competitive intelligence
- Client insights
- Sales prospect assistance
- Filtering for specific information
- Coaching on every call
- Embedding calls in outside pages
- Increased win rate
- Higher deal velocity
Chorus.ai has a culture and personal style that engages the user and lets them be the hero of their story rather than leaving the user behind and having an air of superiority. Chorus.ai feels a lot more approachable as an organization.
Playlists have been great to pull in other departments into insights they’d never be exposed to or realize are taking place. It makes it easy to share insights without having everyone coordinate for a call breakdown.