1. Home
  2. Conversation Intelligence Software
  3. Chorus by ZoomInfo Reviews
  4. User Review of Chorus by ZoomInfo
Great DIY Training
May 26, 2020

Great DIY Training

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Chorus.ai

  • Call Review
  • Coaching & Skill Development
  • User interface
  • Collaboration/Sharing
  • Analytics seem vague
  • Transcript often inaccurate
  • Sales influence (won deals)
  • Training impact to employees
I have not evaluated others.
Similarly modern and useful technology to our other tech stack.
I think the supplementary training or ability to continue watching how my peers handle calls/meetings without taking their time was something we didn't realize would be as useful as it is.
Have not worked with them - no problems yet!
Chorus.ai is a self-training OS that employees can use to learn from more tenured peers. It's a sales tool to review calls for missed details or a refresher, and a tool to share conversation or snippets with a collaborator or prospect. Ultimately, Chorus.ai is good for any situation where employees are empowered to manage their own time. This is a great tool for allowing further learning or even asynchronous influence from peers.