A great tool for transparency
Updated June 19, 2020
A great tool for transparency
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Chorus.ai
- Call Review
- Coaching & Skill Development
- New Hire Onboarding
- I have the ability to review calls with my team members.
- I can review calls to ensure we are providing accurate information.
- I have reporting stats to see how much time my team is spending on the phone.
- I would like to see better reporting.
- The insights that I get weekly are not always helpful.
- This is geared towards a sales tool, but we use it for project management so it would be nice to see some additional features for that.
- We are able to train sales people on what our onboarding process looks like without having to expend resources for that.
I have not used any other products like Chorus.ai.
It solves a problem that I didn't even know I had! I wish there were integrations with Salesforce that I could use for load balancing.
We are able to maintain transparency throughout various teams across the organization.
I have not had any interaction with the support team.
Using Chorus.ai
25 - Sales, Onboarding
2 - Desktop Support, Operations
- Call Reviews
Evaluating Chorus.ai and Competitors
- Price
- Product Features
- Product Usability