Easy to deploy and use
June 17, 2020
Easy to deploy and use
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Chorus.ai
- Call Review
- Coaching & Skill Development
Pros
- Tracks when competitors come up in conversations.
- Highlights when Account Executives aren't letting the prospect talk long enough.
- Catches that next steps were not discussed.
Cons
- Better search function for keywords.
- Reduced ramp time.
- Quantifiable coaching results.
- Improved win rates.
We evaluated Gong head to head with Chorus.ai. The sales team at Chorus really made the difference for us. They made sure our goals were kept in mind during the evaluation and made our on-boarding process amazing. UI at Chorus was also much better.
Chorus.ai fit into our tech stack seamlessly. It plugs into Okta and Zoom so getting into our team's hands was a breeze.
The flexibility to have multiple scorecards has allowed our teams to use Chorus.ai in a few ways. We have separate score cards for Discovery, Demo and CSM conversations. It's easy to track and provide quick and relevant scores to the teams, all on different metrics.
Support and Onboarding was amazing. By the time we finished our evaluation we had a tool that was ready to deploy to our teams. I haven't had any issues with Support and the product is so intuitive that we're able to make adjustments on the fly without having to lean on a CSM or support rep.
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