Chorus.ai - The Key to New Hire Success
September 30, 2020

Chorus.ai - The Key to New Hire Success

Alexandir Tunell | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Chorus.ai

  • Call Review
  • Coaching & Skill Development
  • New Hire Onboarding
  • Handoffs & Collaboration / Knowledge Sharing
  • Voice of Customer & Disseminating Success Stories
  • The ability to quickly send recordings of demos to prospects
  • The ability for new hires to watch an extensive library of material for real training applications
  • The great sync with Zoom and Salesforce makes Chorus very easy to use
  • More Filters for length of video
  • Option to delete immediately after call in case of no show
  • Reduced ramp time for new Reps
  • Ability to rewatch demos to ensure quality assurance
  • Clearer messaging for prospects
Salesforce
Zoom

Having Chorus.ai integrate directly Zoom has been great. It saves the videos quickly, allows us to edit and snip the videos themselves to ensure that customers have a clear understanding and reminder of everything we discussed!
The ability to create the playlists we have has been great! Having training and learning experiences ready at our fingertips has proven to be invaluable.
I have not interacted with the support team yet.
We recently have brought on two new sales representatives to our team. Having a library of recordings from deals that they can watch/learn from has been incredible. There is something to be said about allowing them to learn in real time rather than hope they figure it out by looking at powerpoint slides.