Chorus in short by a first time user.
Updated July 27, 2021

Chorus in short by a first time user.

Omar Mohsen Abdelhamid | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with

  • Call Review
  • Coaching & Skill Development
  • New Hire Onboarding
  • Pipeline Visibility & Forecasting Confidence
  • Market Intelligence (Competition, Product, Messaging)
  • Handoffs & Collaboration / Knowledge Sharing
Chorus is one super useful tool for any sales organization.

It dissects calls, meetings and demos by speaker and/or by type of engagement whether that is a demo or a slide deck.

You can leverage their AI-driven trackers to identify key messaging, metrics and valuable insights to be able to continuously improve on performance and technicques.
  • How recordings are broken down is impressive.
  • Skimming through recordings is easy and reliable.
  • I'd like to be able to share playlists with non-Chorus users.
  • Time efficiency in AE to SE handoff.
  • Quick Onboarding.
Fits perfectly in tech stack as a powerful sales enablement tool. I have not used a similar tool before though.
Onboarding and improving conversational, demo and presentation skills as well.
Have not engaged support before. Did not need to so far.
Haven't used any similar tool before.
For any solution selling organization where prospecting, qualification and demos are part of the sales process.
Also, for onboarding and orientation of newly-hired personnel to get them up to speed.

Evaluating Deal Momentum with

With Momentum, Chorus allows you to understand and deal with each customer differently depending on the relationship intelligence insights offered.

Every customer engagement between calls and email is captured, tracked and accessible via a single view in Chorus and in Salesforce so you get the complete bird view context of your deals.

Various sales organization members get access to customer history for smoother handoffs and knowledge transfers.

Once I am assigned on a deal to assist the AE with, I can track all interactions in terms of emails going back and forth between my team and the prospect and also all past meetings/recordings so I can get an overview of what happened, what is happening now and what needs to be done to successfully reach a positive output for that engagement.
Momentum has allowed us to gain a better view of overall deal health as we are able to better understand the historical context of the deal. Deal risks are instantly pinpointed so that one could analyze, prioritize and coach the sales team on different deal stages and act accordingly.
You get to save a considerable amount of time using Chorus as you are given the ability to skim through meetings and jump right into what matters the most without having to go over the whole course of a recording.
The integration offered between Chorus and Salesforce is a powerful one that enables you to have your customer meetings, including notes, automatically captured, tracked, and added to your Opportunities. The automatically captured data could be used in your reports in Salesforce so you can take advantage of this data to gain more visibility and insight.
You always need to review your work, conversations and activities with prospects in order to get better and improve and Chorus is a brilliant tool that is a must have in any sales organization.