Overall Satisfaction with Chorus.ai
- Call Review
- Coaching & Skill Development
- Market Intelligence (Competition, Product, Messaging)
- Voice of Customer & Disseminating Success Stories
Our company uses Chorus fairly broadly. All client calls are conducted through Chorus, from new business through implementation and ongoing customer success. Additionally, our product team reached out to hear the voice of the customer. All our teams use the learnings gathered from Chorus to inform messaging and product/market fit.
- Increased knowledge sharing
- Facilitates coaching
- Increases ramp to product/market fit
Do you think Chorus.ai delivers good value for the price?
Are you happy with Chorus.ai's feature set?
Did Chorus.ai live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Chorus.ai go as expected?
I wasn't involved with the implementation phase
Would you buy Chorus.ai again?
The current Zoom integration is problematic. Clients are uncomfortable with the "live stream" and how shouty Zoom is about both the live stream and the fact that it's being recorded. It would be nice if that messaging could be customized, i.e. "This call is being recorded for note-taking purposes." And the live stream aspect needs to go. With those two improvements, it would be well suited for any instance.