Overall Satisfaction with Chorus.ai
- Call Review
- Coaching & Skill Development
- Market Intelligence (Competition, Product, Messaging)
- Voice of Customer & Disseminating Success Stories
Our company uses Chorus fairly broadly. All client calls are conducted through Chorus, from new business through implementation and ongoing customer success. Additionally, our product team reached out to hear the voice of the customer. All our teams use the learnings gathered from Chorus to inform messaging and product/market fit.
- Talk time and monologue time
- SFDC integration
- easy to use
- Zoom integration and the "live stream" messaging
- Transcription is a little spotty
- Google meeting integration would be nice
- Increased knowledge sharing
- Facilitates coaching
- Increases ramp to product/market fit
We just use the scorecards and the ability to listen/review calls.
It integrates well with Salesforce. It's terrible with Zoom currently.
I'm not sure
I have not used the customer support at this time.
Do you think Chorus by ZoomInfo delivers good value for the price?
Not sure
Are you happy with Chorus by ZoomInfo's feature set?
Yes
Did Chorus by ZoomInfo live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Chorus by ZoomInfo go as expected?
I wasn't involved with the implementation phase
Would you buy Chorus by ZoomInfo again?
Yes