All digital expense reporting - good for environment, time consuming for user
Updated June 29, 2023
All digital expense reporting - good for environment, time consuming for user
Score 7 out of 10
Vetted Review
Verified User
Overall Satisfaction with Chrome River EXPENSE
Chrome River EXPENSE is my entire organization's new expense management platform. It's incorporated directly through our intranet and can only be accessed that way - no bookmarks allowed. Receipts can be scanned and emailed, or simply forwarded if they are digital to begin with, to the platform. There was plenty of training leading up to the switch to Chrome River.
- Digital receipts are frequently issued, so simply forwarding them to the platform saves so many trees! And time!
- Online cash expense form is much faster and easier than previous hard-copy system my organization used.
- System remembers names, places, etc.
- Not very intuitive - takes a lot of time to get used to it.
- Requires a lot of information for certain expenses, like hotels, airfare and business meals.
- Can't be bookmarked on my bookmarks bar, has to be access through a link buried deep in my organization's intranet site.
- Speeds up expense report approval process
- Slows down the individual user because much more work/time is required
- Helps the environment by being all-digital
- Center Suite
Old system simply required transaction descriptions - easy to do from anywhere. Chrome River EXPENSE requires much more information for every single transaction. For a busy month of travel, it can easily take a few hours to complete a monthly expense report. Seems like that time could be better spent on actual core job responsibilities.
Using Chrome River EXPENSE
1200 - All across the organization - a higher education institution.