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Chrome River
August 25, 2020

Chrome River

Hester Abadie | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Chrome River EXPENSE

The Chrome River experience is used by the entire organization for a quick and easy way to be reimbursed for travel and entertainment transactions. It is virtually easy to use and I love the OCR imaging feature available on the Mercury platform.
  • Easily create expense reports.
  • Routing for approval.
  • Provides multiple ways to submit and approve expenses.
  • The ability for a user to see payment information directly on the transaction.
  • Quicker payment.
  • Quicker ways to create expense reports.
For the most part, Chrome River is really easy to use. I think sometimes end users struggle a little due to the nature of our companies business processes.
The easiness of the Chrome Product was why we chose Chrome River.
I wish we were still able to create a help desk ticket via email.
If Chrome River had the ability for a user to see payment details on each transaction, users would be able to self serve without waiting on AP to provide payment details.