September 03, 2020


Alexis Diaz | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Chrome River EXPENSE

Chrome River EXPENSE is being across our organization in all departments for all expense related items from our employees out in the field to all employees with in the home office. Chrome River EXPENSE has helped us streamline our expense management processes as well as follow our company policy for any travel related expense items. It has also helped us customize the system and request new enhancements that meet our customer needs as well as helping us to audit our expense reports faster while still being accurate.
  • Customizeable.
  • User friendly.
  • Problem solving.
  • Future ready.
  • OCR needs some enhancement.
  • More training on configuration.
  • More then 3 allocations fields.
  • It's helped us keep our cost down.
  • Controlled duplicates.
  • Kept company policy intact.
There have been some difficulties in the past with Travel Data in the past that did cause a lot of extra work so we moved away from the travel data feed. Since moving off of travel data things have run a lot more smoothly for us.
I have only used CR EXPENSE and have not used another expense platform.
Any time we have needed help from out CSM or the help desk they have always helped us and tried to understand what our needs are.
CR EXPENSE has been there to be able to help us customize the system to meet our employee and clients needs.