Make expense reporting less painful for your employees
November 23, 2020
Make expense reporting less painful for your employees

Overall Satisfaction with Chrome River EXPENSE
We implemented Chrome River EXPENSE about 3 months ago for all employee expense reporting. Chrome River EXPENSE is much more robust and user friendly than our previous expense system. Users love the ability to scan receipts directly to their Chrome River account with the Snap App. The ability to create and approve expense reports from any device at any time makes this system great for our employees.
- Love the integrated maps feature for mileage expense reporting making it easier to get accurate mileage reimbursements.
- The ability to snap and send receipts to your Chrome River account from your mobile device is a win/win. Easier for employees and less missing receipts for accounting.
- Having GSA standard per diem rates for all locations always up to date without having to maintain tables is fantastic.
- Would love to see a "View Only" role for auditors that would allow them to view any users expenses.
- Some of the data from our credit card feed such as MCC codes, is lumped into a single text field. I would prefer the option of breaking some of this out into UDFs.
- Our users get a little confused with selecting receipts thinking they are selecting credit card transactions from the eWallet.
- Chrome River EXPENSE makes it faster and easier for users to create and approve expense reports saving time that can be used elsewhere.
- Chrome River EXPENSE compliance rules allow us to insure policies are being followed.
- Audit & review of expenses is much faster saving time and money.
Our approval routing and G/L allocation were too complex to allow for "Fast Track" implementation. We worked with our project manager to customize the routing, allocations and policy compliance rules to suit our complicated business needs. I won't say it was simple, but we had a lot of things that complicated the process.
We do integrate Chrome River EXPENSE with Oracle EBS. Once the data feeds were created, everything has worked pretty seamlessly. Our previous system also integrated, so this wasn't a change for us.