Chrome River in a global company
November 26, 2020

Chrome River in a global company

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Chrome River EXPENSE

We are using Chrome River [EXPENSE] in the US, Canada and Mexico. It has streamlined our expense reporting process to 1 system and has given greater global visibility of expenses through reporting and approvals. We were previously using different systems, including paper processing in Mexico.

Pros

  • Ease of flexibility - able to configure items as an admin or through Chrome River
  • Very robust reporting options
  • Able to support different approval paths and admin security roles.

Cons

  • Our Mexico location has had issues since implementation. It is an area that is not as strongly supported.
  • Greater visibility of expenses across the organization
  • Robust reporting
  • Great user experience
The layout is very easy to follow and the ability to configure soft and hard stops to help drive the experience has been helpful.
We selected Chrome River [EXPENSE] for user experience compared to others.
Support is good, but could use some better communication at times. Overall, we receive the support we need
I feel Chrome River [EXPENSE] is well suited for any company that operates in the US and Canada. I am unsure how strong Chrome River [EXPENSE] is internationally, given some of the other issues we have experienced with Mexico.

Overall, it has mobile capabilities that are very easy to use, credit card interface for charges, receipt capture that feeds to the account. It has worked very well for our employees.

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