Real world feedback from a ChurnZero user.
March 04, 2020
Real world feedback from a ChurnZero user.
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with ChurnZero
Our Customer Success team uses ChurnZero on a daily basis to manage customer accounts and churn rates. This is used by all team members and integrates very nicely with our software products. This allows us to track usage, initiate e-mail campaigns, send out NPS reports, track customer tasks and activities, and manage customer communication.
- Mass e-mail campaigns - saves an incredible amount of time when communicating with customers.
- Monitor product usage - integrates easily with our own software.
- Provides easy to use customer communication via in app messaging.
- No areas of improvement have been noted yet. We are still new to the product.
- ChurnZero allows us to easily manage customer account health.
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