ChurnZero - The Gift That Keeps on Giving
May 31, 2022
ChurnZero - The Gift That Keeps on Giving
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with ChurnZero
We purchased ChurnZero to support a tech touch enablement process and it has delivered on that and so much more! It has become the core of how we not only do customer success but has helped to push and evolve the business to be more data-driven and data-rich. More importantly, individual CSMs, now feel empowered with what they own and we have been able to build out scalable playbooks that allow us to meet the needs of teams and the needs of our customers.
- Customer Success
- Onboarding
- Insights into product roadmap
- ChurnZero has provided us the ability to drive business outcomes in many ways that we hadn't anticipated.
Do you think ChurnZero delivers good value for the price?
Yes
Are you happy with ChurnZero's feature set?
Yes
Did ChurnZero live up to sales and marketing promises?
Yes
Did implementation of ChurnZero go as expected?
Yes
Would you buy ChurnZero again?
Yes