All in one for Collaboration Tools
December 07, 2021

All in one for Collaboration Tools

Abdurrahim Ayar | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Software Version

6000H

Overall Satisfaction with Cisco Business Edition 6000 (BE6000)

The solution is IP Telephony, but it is also video conferencing, instant messaging, presence, and mobility. All this in just one hardware.
  • The entire deployment timelines are fairly simple and easy.
  • It is an all in one solution that solves complex communication challenges for business[es].
  • Very powerful, with call processing, voicemail, as well as mobility services all on one platform.
  • Some Contact center functionality are not available.
  • All of the applications are managed separately, so it can be a challenge to learn and manage.
  • Very powerful, with call processing, voicemail, mobility services all on one platform.
It would be ideal that it does not have the limit of the number of users it can support.

Do you think Cisco Business Edition 6000 (discontinued) delivers good value for the price?

Yes

Are you happy with Cisco Business Edition 6000 (discontinued)'s feature set?

Yes

Did Cisco Business Edition 6000 (discontinued) live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Cisco Business Edition 6000 (discontinued) go as expected?

Yes

Would you buy Cisco Business Edition 6000 (discontinued) again?

Yes

Cisco BE 6000 enables teams to collaborate through an integrated platform that offers communication capabilities such as conferencing, paging, messaging, video and voice chat, and routing. The solution is designed for small to midsize businesses.

Cisco Business Edition 6000 (discontinued) Feature Ratings

Hosted PBX
9
Multi-level Interactive Voice Response (IVR)
8
User templates
7
Directory of employee names
8
Answering rules
7
Call recording
8
Call park
7
Call screening
7
Message alerts
8
Video conferencing
8
Audio conferencing
8
Instant messaging
8
Mobile app for iOS
7
Mobile app for Android
7