Front runner in unified communications
November 19, 2021

Front runner in unified communications

Sasho Blazheski | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Review Source

Overall Satisfaction with Cisco Business Edition 7000

Fully packed with calling, messaging, contact center, management, and meeting application, Cisco Business Edition 7000 is an all-in-one solution to meet all your on-premise collaboration needs.
  • All in one hardware platform to meet all needs for calling, meetings, messaging, contact center, and management.
  • Great performance, scalability, and reliability.
  • The provisioning of the system can get complicated.
  • Upgrade times can be better.
  • Great stability and reliability.
Cisco Business Edition 7000 is the front runner when it comes to stability and reliability. The platform is easily scalable to meet different business needs.

Do you think Cisco Business Edition 7000 delivers good value for the price?

Not sure

Are you happy with Cisco Business Edition 7000's feature set?

Yes

Did Cisco Business Edition 7000 live up to sales and marketing promises?

Yes

Did implementation of Cisco Business Edition 7000 go as expected?

No

Would you buy Cisco Business Edition 7000 again?

Yes

Cisco Business Edition 7000 is a great solution for small businesses and when stacked it can scale for big companies. When scalability comes into question, you can simply add more servers to add more applications that serve more users. The hearth of the solution, Cisco Unified Communications Manager is a proven reliable solution, but it needs some modern revamp on its core services to be less sluggish.

Cisco Business Edition 7000 Feature Ratings

Task Management
8
Scheduling
8
Workflow Automation
9
Mobile Access
7
Search
6
Visual planning tools
8
Chat
7
Notifications
6
Discussions
7
Surveys
6
Internal knowledgebase
6
Integrates with Outlook
8
Video files
9
Audio files
10
Document collaboration
7
Access control
7
Advanced security features
6
Device sync
7