Really Great Software For Enterprise Networks
April 09, 2021

Really Great Software For Enterprise Networks

Michał Sabat | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source

Modules Used

  • Analytics Assurance
  • Automation

Overall Satisfaction with Cisco DNA Center

Cisco equipment is our standard across countries. We have a lot of switches and use its complex to manage them all. We were using some 3rd party software for monitoring and automation. When the DNA center appeared it was clear it was something we really need to be more efficient about. We are gradually replacing our devices with ones that take full advantage of the power of DNA. It has great automation and monitoring capabilities. Since this is Cisco software it is integrated with our equipment perfectly.
  • Drive innovation
  • Improve business process outcomes.
  • Improve business process agility.
  • Create internal/operational efficiencies.
  • Subscription services
  • Strong customer focus.
  • Product functionality and performance.
  • Strong services expertise.
  • Overall cost.
  • Strong services expertise.
  • Product functionality and performance.
Given all the circumstances, there is no single thing we would do differently. It has lived up to our expectations.

Do you think Cisco DNA Center delivers good value for the price?

Yes

Are you happy with Cisco DNA Center's feature set?

Yes

Did Cisco DNA Center live up to sales and marketing promises?

Yes

Did implementation of Cisco DNA Center go as expected?

Yes

Would you buy Cisco DNA Center again?

Yes

Cisco 1000 Series Network Convergence System (NCS 1000)
I really like its automation features. They save a lot of time when managing and maintaining devices on a daily basis. Dashboards allow you to quickly assess the situation and look at your entire infrastructure.

Cisco DNA Center Support

This is a highly trusted solution for network security. It provides good flexibility and configuration standards. Automation of tasks is also quite easy. An overall great tool to improve security. It is easy to create custom health checks for any specific requirements. It provides a consolidated view of networks.
ProsCons
Quick Resolution
Knowledgeable team
Kept well informed
Immediate help available
Support cares about my success
Poor followup
Escalation required
Need to explain problems multiple times
Slow Initial Response
No. Standard Cisco support is great so we don't need any premium support.
Cisco provide me great support all the time.

Using Cisco DNA Center

Cisco DNA is a network controller and management dashboard that lets you take charge of your network. Cisco DNA Center provides a single dashboard concentrate and is easy to use. Maybe we should be open to multi-brand integration, as it can integrate other devices not made for Cisco and the different providers can reduce services.
ProsCons
Like to use
Easy to use
Well integrated
Quick to learn
Feel confident using
Unnecessarily complex
Requires technical support
Inconsistent
Cumbersome
Lots to learn
  • Pre-existing relationships
  • Strong services expertise
  • Drive innovation
  • Product roadmap and future vision.