The most complete network scaler to date
December 13, 2020

The most complete network scaler to date

Nadyan Pscheidt | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Cisco DNA Software

I've worked for a couple of years at a company which develops the ERP for a big
truck dealer in Brazil. As our software gets bigger and more complex, we
need to adapt continuously to provide the best solution for the dealers
to work. With Cisco DNA Software, we can automate and support
services to serve our user base and help our dev team on all those
complicated escalation problems.
  • Great policy-driven automation
  • Really modern and robust connections security
  • Complete analytics tools
  • Requires a lot of configuration
  • Could have more tutorials online
  • Not a very big community
  • The on-demand scale is the top priority
  • With more scalability, we have more users
  • The dev team can focus on other problems
The company has benefited from Cisco DNA Software, with the scalability features and great customer support from Cisco. Now we can serve our customers a lot faster and with more precise answers to their problems. Also, our network is more secure and elastic.
The initial configuration and installation can be really hard and laborious, but with all the Cisco support--and once you get the hang of it--it's all set and ready to work. There are tools easier to set up and use, but the Cisco DNA Software has great features and practically everything you'll ever need.
We compared Cisco DNA Software with some of its competitors and, in the end, we chose Cisco DNA Software because of its features and customer support, also because of Cisco. The other solutions can be great also, but we choose Cisco DNA Software for our purposes.
Cisco DNA Software customer support is absolutely great. We've never had problems with it and every time we've needed it, we got the support quickly and precisely. Nothing to complain abouy in this department.
Cisco DNA Software is really great for big companies that have a big network and have the constant challenge to scale. If you are in this context, this solution is well suited, but if not, maybe you have to consider other options--with a smaller fee and/or simpler learning curve.