Wireless headset with new generation features
December 16, 2020

Wireless headset with new generation features

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Cisco Headset 700 Series

Overall Satisfaction with Cisco Headset 700 Series

When the pandemic started all our colleagues were mandated to work from home. Our department use Cisco Webex products so so we decided to purchase Cisco 700 series headset to have better compatibility with Webex Teams clients. The product is amazing and helps me during my work all the day since I have a lot of video meetings.
  • Amazing sound quality.
  • Premium materials and high quality.
  • Soft cushion.
  • The pressure on ears is a bit high, after some time ears start [to hurt].
  • Mute button is not conveniently located, sometimes it is difficult to find it.
  • Strange beep sound comes sometimes, don't know from where.
  • High ROI.
  • Productivity improvements.
  • Replacing a legacy IP Phones.
The product was easy to install, it was actually plug and play. NO need to install any drivers in my PC.
The mobile application provides all the advanced settings to tune the product.
My meetings now go very smooth, since it was a nightmare before to start a meeting with the previous low quality headsets. Always the audio quality had some issue. Now, with 700 Series headsets audio quality provides the best meeting experience I have ever had.
It is quite easy to configure the product over the mobile application. There is also a user guide available. Even I can upgrade the firmware over the mobile application. It is very convenient.
It is wireless and the battery life is amazing. Sound quality is better.
Installation and configuration is super easy since no wired connections are required anymore.
Cisco 500 Series Network Convergence System (NCS 500), Cisco 1000 Series Integrated Services Routers (ISR 1000), Cisco 4000 Series Integrated Services Routers (ISR 4000)
Office remote workers who need to have daily video conferencing with colleagues.
Regular users to watch movies and listen to music.

Not fit for wearing outside, the headset is quite big.