Great all around headset - Especially for calls
November 05, 2021

Great all around headset - Especially for calls

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Reseller

Software Version

Cisco Headset 700 Series

Overall Satisfaction with Cisco Headset 700 Series

We have multiple people within our organization that use the Cisco Headset 700 series for phone calls and video conference meetings. They are used to provide noise cancellation and high-quality voice communications while connected via blue tooth to computers or mobile devices. Many users will primarily use them while in very noisy environments.

Pros

  • Noise Cancellation
  • Multiple Devices
  • Headset Management
  • Analytics

Cons

  • Over the Ear model
  • Larger size
  • Clear conversations with customers
  • Easy to demo and show value
  • Upsell from meetings and calling plans
The administration portal quickly recognizes users that have connected their Cisco Headset 700 Series to their devices running Webex, identifying the owner of the headset and how often they utilize it with their devices. You can easily see when it is online and what version of firmware it is running.
As noted previously, the Cisco Headset 700 Series has fantastic noise cancellation capabilities for all parties and provides very clear, high-quality audio for the remote parties as well as the person using the headset.
No, I wasn't aware that there was a mobile app available.
I've used Plantronics, Bose, and Sony noise-canceling headphones and they have all had superior noise cancellation for listening to music. However, every one of them - including the Plantronics - would amplify external sounds (e.g. Servers, children, traffic) to be louder than my own voice, even from across my house.

Do you think Cisco Headsets delivers good value for the price?

Yes

Are you happy with Cisco Headsets's feature set?

Yes

Did Cisco Headsets live up to sales and marketing promises?

Yes

Did implementation of Cisco Headsets go as expected?

Yes

Would you buy Cisco Headsets again?

Yes

The Cisco Headset 700 Series is exceptionally useful in environments that are very noisy such as data centers, public transportation, coffee shops, etc. They cancel out all noises around you and provide clear audio to both the remote party on the call as well as the person using the headset. They wouldn't be a very good solution for use while driving a car because they would be distracting and could cancel out important sounds for situational awareness.

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