Cisco Headset 700 series review: Good Quality and Great Compatibility
February 07, 2022

Cisco Headset 700 series review: Good Quality and Great Compatibility

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Cisco Headset 700 Series

Overall Satisfaction with Cisco Headset 700 Series

I use Cisco Headset almost on a daily basis for both personal and professional work. I use it while having business meetings and daily interaction with clients over video conferencing applications (specially webex). I pair it with multiple devices including laptop, mobile as well as tablets for my day to day activities.
My organization has provided this Headset for sever consulting engineers who have to constantly interact with client and multiple stakeholders over online meetings and given that the conference meetings are carried out in large rooms, having a good range is important and cisco Headset stands out on this aspect.
  • Amazing sound quality and noise cancellation
  • build quality is great. minimum wear and tear
  • Diverse connection options are great compatibility
  • Security and authentication features are good
  • Longer battery life would be better
  • Paring fails sometimes (but its rare)
  • Audio notifications can be improved
  • A smart & reliable Mute feature is required to prevent unintentional muting/unmuting
  • Superior quality has enhanced overall experience of meeting and calls
  • High compability and Ability to connect to wide range of devices have increased ease of working
  • Decent battery life and quick-charge is desirable for long calls
  • Pairing fails sometimes and requires multiple tries which is time consuming
  • Unintentional unmuting/muting during client call can cause major issues. There is requirement for a smart mute feature
Cisco Headset has been very easy and user-friendly to setup and use. Even a new user can understand its functionality and start using it without any major hassle. The only issue that they might face is when the pairing fails as re-pairing with multiple devices can be complicated and time-consuming. Overall, the learning curve is very minimal and simple and easy to grasp in short time.
Audio quality and noise cancellation has significantly improved my performance at work. The nature of my work requires regular interaction with clients and most of these interactions are remote (phone or webex meetings). Given that the workplace has many employees, the constant external noise makes it difficult to concentrate on calls and grasp what the client had to say while not using headphones. However, with cisco Headset, the superior audio quality, noise cancellation and superior features provide a great experience for any communication. Additionally, it is highly compatible and hence, it becomes very easy to manage multiple calls with minimum interruption.
My organization has greatly benifitted from advanced customization provided by Cisco Headset. Customizability is key while handling multiple stakeholders and this is fulfilled in the best possible way by this Headset. Additionally, we use the mobile app to monitor the quality and the battery life. audio notifications and notifications on the app provides important details that can be tracked and used in future calls. Configuring Headset functionalities using mobile application is simple and the integration with voice support has made the experience even better.
In terms of noise cancellation and audio quality, there are few headsets which come close to (or even surpass) cisco Headset but in terms of functionality and compatibility, cisco Headset 700 series perform much better. Cisco comes with high security and authentication features which are rarely provided by any other headsets. Additionally, the mobile application to control the functionalities of the Headset makes using it very easy and simple.

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Cisco Headset 700 is well suited for professionals who do remote interaction with customers and clients on a daily basis. This device helps them provide top-notch sound quality, great noise cancellation, security and great compatibility with large set of devices. Superior noise cancellation and compatibility is important specially in an open workplace where many co-workers are speaking and the resulting noise causes lack of focus. Additionally, given its decent battery life and quick-charge feature, it can be used for over 20 hours which is a desirable.
It is not very appropriate for professionals for whom, calling or remote interaction is not a very necessary part of the job. In such cases, if they use the Headset rarely and don't care too much about quality and security, there are other cheaper alternatives.